That’s right, your very own representative. Every payment processor must have support, but as we stated we are a little different. Whereas other companies maintain a robotic support staff, we have taking it to the next level. All merchant service companies have outside sales representatives no different than us. However, these representatives are only worried about their quotas, so when they sign you up that is the last time you hear from them. We have higher standards for our representatives. The representative that brought you on board with us will be assigned to you for the life of your account and is responsible for maintaining your account. We believe that if we employ these extra perks you will be a long time customer.